Food Delivery App- Food Safety Specialist

Food Delivery App based Industry in Manama Bahrain is looking for a Food Safety Specialist to oversee food safety compliance, regulatory affairs, and HSE operations across multiple store locations and partner operations.

This role is ideal for a professional with strong expertise in HACCP, food safety management systems (FSMS), Bahrain regulatory compliance, health & safety standards, product quality assurance, and retail food operations.

Job Responsibilities

• Collaborate with local and central departments including Operations, Legal, Procurement, Supply Chain, and Commercial teams to achieve business and compliance objectives of Food Delivery App.
• Act as the primary point of contact (POC) for all food safety and quality management matters.
• Liaise with the Legal team on regulatory issues, enforcement notices, and compliance matters.

Food Safety Training & Awareness

• Ensure all employees receive mandatory Food Delivery App Food Safety & Quality training in line with Bahrain food safety regulations.
• Deliver structured training programs covering HACCP, GMP, GHP, allergen control, hygiene practices, and food handling standards.
• Develop and distribute training materials, SOPs, templates, and procedures.
• Maintain competency and training records for audits and authority inspections.

Inspections, Audits & Investigations

• Conduct regular food safety inspections, health inspections, and internal audits across operational sites.
• Identify potential hazards, unsafe conditions, and environmental risks.
• Compile, analyze, and report findings with corrective action plans.
• Execute mystery shopper programs and product sampling at store level to monitor compliance and quality standards.

Regulatory Compliance & Authority Liaison

• Ensure full compliance with Bahrain’s local food safety authorities and regulatory bodies.
• Monitor regulatory developments and initiate internal updates to policies and procedures.
• Manage and respond to enforcement actions from food safety authorities.
• Engage and coordinate with government authorities during inspections and investigations.
• Support food safety and quality control of product assortments including own-branded and private label products.

• Coordinate external laboratory testing and product verification.
• Maintain and prepare documentation including:
  • Product specifications
  • Product approvals
  • Nutritional information and labeling compliance
  • Supplier documentation and audit records
• Support supplier audits and information requests.
• Oversee product withdrawals, recalls, and serious food safety incidents.

Customer Complaint Management

• Support the resolution of serious food safety-related customer complaints.
• Lead investigations into escalated complaints and implement preventive measures.
• Provide regular food safety and quality performance reports to senior management.
• Support management review meetings to ensure continuous improvement and achievement of food safety objectives.

Health & Safety (H&S)

• Execute the company’s Health & Safety inspection program across all locations of Food Delivery App.
• Conduct workplace risk assessments and hazard identification.
• Lead accident investigations, including near misses and incident reporting.
• Coordinate corrective action plans and ensure timely close-out.
• Work with local operations and central teams to implement preventive maintenance programs.
• Deliver Health & Safety training and present technical information in a clear, non-technical format.
• Maintain up-to-date knowledge of Occupational Health & Safety standards and industry best practices.

Job Qualifications

• Bachelor’s Degree in Food Science, Food Technology, Microbiology, Environmental Health, or related field.
• Minimum 3+ years of experience managing:
  • Food Safety & Quality Assurance
  • Health & Safety (HSE)
  • Regulatory Compliance
• Experience in large-scale retail grocery, food delivery platforms, foodservice, Q-commerce, or food manufacturing environments.
• Strong knowledge of:
  • HACCP principles
  • Food Safety Management Systems (FSMS)
  • Bahrain food safety laws and trading standards
  • Health & Safety regulations
• Experience conducting risk assessments and hazard evaluations.
• Familiarity with product recall and withdrawal procedures.

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