A leading hospitality organization in Dubai is currently hiring a Quality Controlller Specialist to join its growing restaurant operations team. The company is recognized for delivering exceptional dining experiences through premium food quality, outstanding customer service, and strong food safety standards across its restaurant chain in Dubai, UAE.
This is an excellent opportunity for professionals with experience in food quality control, restaurant quality assurance, food safety compliance, GMP implementation, and hospitality quality management to build a rewarding career in the UAE’s fast-growing food service industry.
Hospitality | Restaurants | Food Service | Quality Assurance
Job Summary
The Quality Control Specialist will be responsible for monitoring and maintaining food quality, hygiene, and operational standards across multiple restaurant outlets. The role involves conducting quality inspections, implementing food safety procedures, ensuring compliance with GMP and HACCP standards, and supporting continuous improvement initiatives within restaurant operations.
The ideal candidate should possess strong analytical abilities, excellent attention to detail, and hands-on experience in quality assurance and food safety management within the hospitality or food service industry.
Job Responsibilities
- Monitor daily food preparation, storage, handling, and service activities to ensure compliance with company quality standards and UAE food safety regulations
- Conduct routine quality inspections across restaurant outlets, kitchens, storage areas, and food handling processes
- Implement and maintain Good Manufacturing Practices (GMP) and food hygiene procedures
- Perform quality audits and operational assessments to identify non-conformities and improvement opportunities
- Ensure compliance with HACCP principles, sanitation procedures, and food safety management systems
- Investigate customer complaints related to food quality, hygiene, or service standards and recommend corrective actions.
- Maintain accurate quality assurance records, inspection reports, audit findings, and compliance documentation
- Collaborate with kitchen, operations, and restaurant management teams to improve product consistency and service quality
- Monitor supplier quality standards and ensure raw materials meet company specifications
- Support training initiatives related to food safety, hygiene practices, and quality control procedures
- Ensure compliance with municipality regulations, health authority standards, and hospitality industry best practices
- Participate in internal and external quality audits and support continuous improvement programs
- Analyze quality trends and prepare reports for management review
- Assist in developing and updating SOPs related to food quality and safety operations
Job Qualifications
- Bachelor’s degree in Food Science, Food Technology, Quality Management, Hospitality Management, or a related field
- Proven experience in Quality Control, Quality Assurance, or Food Safety within restaurants, hospitality, catering, or food service operations
- Strong knowledge of GMP, HACCP, food hygiene standards, and quality management systems
- Experience conducting quality audits and compliance inspections
- Familiarity with UAE food safety regulations and hospitality industry standards
- Excellent analytical, problem-solving, and reporting skills
- Strong communication and interpersonal abilities
- Ability to work independently and manage multiple restaurant locations effectively
- Proficiency in preparing quality reports and maintaining compliance documentation
- Previous experience in restaurant chains or hospitality groups is highly preferred
Preferred Skills – Food Quality Controller
- Knowledge of ISO food safety standards and quality management systems
- Strong organizational and time management skills
- Attention to detail and commitment to maintaining high operational standards
- Ability to train and guide restaurant teams on quality and hygiene practices
- Experience handling corrective and preventive action processes (CAPA)
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