QA Associate

A leading retail supermarket chain in Dubai is seeking Quality Assurance QA Officer to oversee food safety, quality assurance and hygiene standards across its food production and processing operations. The role involves monitoring production activities, ensuring compliance with food safety management systems, conducting quality inspections, maintaining documentation and supporting continuous improvement initiatives.

Location: Al Quoz, Dubai, UAE
Industry: Retail Supermarket Chain / Food Production
Monthly Salary: AED 6,000 – 7,000
Experience: 3–4 Years
Qualification: Bachelor’s or Master’s Degree in Food Technology, Food Science or a related discipline
Nationality: Any Nationality
Gender: Any
Vacancy: 1

The successful candidate will be responsible for ensuring that raw materials, finished products, production processes, packaging materials and operational practices consistently meet established quality and food safety requirements.

Job Responsibilities

• Oversee day-to-day quality assurance activities across production divisions, ensuring that products meet established quality, food safety and operational standards.
• Develop and maintain raw material (RM) and finished product (FP) specifications for new products, submitting them to the relevant department heads for verification and approval.
• Participate in research and development activities for new products, including product trials, quality assessments and process improvements.
• Conduct regular quality inspections of incoming raw materials, work-in-progress products and finished goods to ensure compliance with approved specifications.
• Monitor production and packing operations to ensure strict adherence to Standard Operating Procedures (SOPs), Good Manufacturing Practices (GMP) and hygiene requirements.
• Verify that all production equipment, food-contact materials, packaging materials and laminates comply with applicable food-grade requirements and maintain the relevant compliance documentation.

• Monitor Critical Control Points (CCPs), Operational Prerequisite Programmes (OPRPs) and Prerequisite Programmes (PRPs) to ensure effective implementation of the food safety management system.
• Monitor stock handling, inventory control, product storage conditions and the appropriate use and storage of food-grade chemicals.
• Coordinate with the maintenance department to ensure timely corrective maintenance and preventive maintenance of production equipment and facilities.
• Communicate quality-related concerns, product specifications and corrective requirements to production teams and retail outlets.
• Maintain and control food safety and quality documentation, including procedures, records, inspection reports, monitoring logs and corrective action reports.
• Investigate customer complaints related to product quality and food safety, identify root causes and coordinate corrective and preventive actions.
• Ensure effective product traceability throughout the supply chain, from raw material receiving and processing to finished product distribution.

• Conduct food safety and hygiene training for food handlers, covering basic food safety practices, personal hygiene, GMP and HACCP principles.
• Conduct scheduled and unannounced quality and food safety audits at supplier facilities to verify compliance with approved standards and specifications.
• Monitor food safety programmes, including microbiological testing, environmental monitoring, foreign material control, pest management and other quality assurance activities.
• Analyse quality and food safety monitoring data, identify recurring trends and recommend improvements to prevent product contamination and quality failures.
• Support continuous improvement initiatives to strengthen food safety, product consistency and operational compliance across production facilities.

Job Qualifications & Requirements

• Bachelor’s or Master’s Degree in Food Technology, Food Science, Food Chemistry or a related discipline.
• Minimum 3–4 years of relevant experience in Food Safety, Quality Assurance or Quality Management within the food manufacturing, food processing, supermarket or food retail industry.
• Level 4 Award in Food Safety or Advanced Food Hygiene certification.
• Level 3 HACCP certification for Manufacturing or Catering.
• Person in Charge (PIC) certification – Level 3.
• ISO 22000 Internal Auditor certification.
• Good understanding of HACCP principles and food safety management systems.
• Knowledge of Dubai Municipality food safety requirements and applicable UAE food safety regulations.

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• Dubai Municipality Certified Food Safety Trainer qualification for relevant food safety training levels would be an advantage.
• Strong knowledge of GMP, GHP, SOPs, CCPs, OPRPs and PRPs.
• Understanding of microbiological testing, food quality assessments and basic laboratory testing principles.
• Experience in supplier audits, raw material inspection, finished product evaluation and food safety documentation.
• Good analytical, problem-solving and root cause investigation skills.
• Excellent communication, reporting and interpersonal skills, with the ability to coordinate effectively with production teams and retail outlets.
• Proficiency in MS Office and quality documentation systems.
• Strong teamwork, organisational and time management skills.
• Valid UAE driving licence is mandatory.

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