A frozen food manufacturing company based in Sharjah, UAE is looking for an Online Quality Controller to join its HSEQ team. The successful candidate will be responsible for monitoring and maintaining food quality, food safety, hygiene, and compliance standards across warehouse and logistics operations.
The role involves conducting quality inspections of GRV (Goods Receipt Verification) and inbound/outbound products, performing warehouse audits, monitoring storage and handling conditions, and ensuring products meet company specifications, food safety requirements, and applicable standards.
Job Responsibilities
- Monitor the quality and food safety of frozen food products throughout warehouse and logistics operations.
- Conduct GRV, inbound and outbound product quality inspections.
- Perform regular 3PL warehouse audits and verify compliance with company quality and food safety requirements.
- Inspect product condition, packaging, labeling, storage, temperature, hygiene, and handling practices.
- Monitor cold-chain and temperature control requirements for frozen food products.
- Ensure warehouse operations comply with company SOPs, GMP, food safety, hygiene, and quality standards.
- Identify product quality issues, non-conformities, damages, deviations, and potential food safety risks.
- Maintain accurate quality inspection records, checklists, reports, and documentation.
- Support GMP, ISO, BRC, Halal, and other food safety and quality audits.
- Investigate customer complaints and assist in identifying root causes.
- Follow up on corrective and preventive actions (CAPA) and ensure timely closure of quality issues.
- Coordinate with Warehouse, Logistics, HSEQ, Production, and other departments to resolve quality and food safety concerns.
- Verify proper product storage, segregation, handling, traceability, and stock conditions.
- Escalate significant quality or food safety deviations to the appropriate management team.
- Support continuous improvement initiatives related to warehouse quality, food safety, and operational compliance.
Job Qualifications
- Bachelor’s Degree in Food Technology, Food Science, Food Engineering, or a related discipline.
- 1–3 years of experience in FMCG, food manufacturing, food quality, warehouse quality control, logistics, or a related industry.
- Experience in frozen food, food processing, cold-chain, warehouse, or FMCG operations will be an advantage.
- Good understanding of GMP, HACCP, food safety, hygiene, quality control, and warehouse practices.
- Knowledge of food quality inspection and non-conformance management.
- Familiarity with BRC, ISO, Halal, and food safety audit requirements is desirable.
- Strong documentation, reporting, communication, and problem-solving skills.
- Ability to work closely with warehouse and logistics teams.
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