Hospitality Food Safety & Quality Officer

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Dubai
Food Technology and Food Safety Jobs in Dubai
Full-time

Leading Lebanese hospitality groups is looking for a Food Safety & Quality Officer in Dubai, UAE , renowned for authentic Lebanese cuisine and exceptional guest experiences. With a growing portfolio of restaurants and more than 1,000 employees, the group is committed to operational excellence, innovation, food safety, and maintaining high standards of quality across its operations.

Job Responsibilities

Food Safety & Quality Inspections

  • Conduct routine, scheduled, and risk-based Food Safety & Quality inspections across restaurants, kitchens, food production facilities, storage areas, and other operational locations.
  • Verify compliance with FSSC 22000, HACCP, GMP, PRPs, OPRPs, CCPs, and applicable UAE food safety regulations.
  • Inspect food handling, preparation, cooking, cooling, reheating, storage, transportation, and serving practices.
  • Monitor compliance with food hygiene and quality standards throughout the food chain.
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Hygiene & Operational Controls

  • Conduct inspections covering personal hygiene, food hygiene, cleaning and sanitation, temperature control, pest control, allergen management, food storage, cross-contamination prevention, and food handling practices.
  • Verify appropriate temperature monitoring and calibration of food safety monitoring equipment.
  • Monitor cleaning and sanitation programs and verify their effectiveness.
  • Identify potential food safety hazards and recommend appropriate preventive controls.

HACCP & Food Safety Management Systems

  • Monitor CCPs and OPRPs, verify critical limits and operational controls, and ensure required monitoring records are accurately maintained.
  • Review food safety records, checklists, temperature logs, cleaning records, pest-control reports, and other FSMS documentation.
  • Support the implementation and continuous improvement of HACCP and FSSC 22000-based food safety management systems.
  • Assist in maintaining food safety procedures, work instructions, forms, and verification records.
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Non-Conformities & Corrective Actions

  • Identify, document, and communicate food safety and quality non-conformities.
  • Issue inspection reports and follow up with responsible departments on corrective and preventive actions.
  • Monitor corrective action implementation and ensure findings are closed within agreed timelines.
  • Escalate significant or recurring food safety risks to the Food Safety & Quality Assurance Manager.

Complaints & Incident Investigation

  • Support investigations into customer complaints, food safety incidents, product quality issues, foreign-body incidents, suspected food poisoning cases, and other non-conformities.
  • Assist in root-cause analysis and development of corrective and preventive actions.
  • Prepare clear investigation reports and maintain appropriate supporting documentation.
  • Monitor the effectiveness of corrective actions and identify recurring trends.

Microbiological Testing & Verification

  • Coordinate and monitor microbiological sampling and laboratory testing for food, water, environmental swabs, and other relevant samples.
  • Review laboratory test results against applicable specifications and regulatory requirements.
  • Escalate unsatisfactory results and support investigation and corrective action processes.

Supplier & Audit Support

  • Assist with supplier evaluations, food safety audits, supplier performance monitoring, and approval activities.
  • Support internal, customer, regulatory, certification, and third-party audits.
  • Coordinate the preparation of required documents and records for audits.
  • Follow up on audit findings and verify timely closure of corrective actions.

Training & Food Safety Culture

  • Conduct food safety, hygiene, GMP, HACCP, allergen, personal hygiene, and safe food-handling training for food handlers and relevant employees.
  • Promote a strong food safety culture across restaurant and production teams.
  • Provide practical guidance to operational staff on food safety requirements and best practices.

Communication & Multi-Site Monitoring

  • Communicate food safety and quality concerns effectively with restaurant managers, kitchen teams, department heads, operational teams, and the Food Safety & Quality Assurance Manager.
  • Prepare inspection reports, audit reports, trend summaries, and other food safety documentation as required.
  • Travel regularly between multiple Al Safadi locations to conduct inspections, verification activities, training, and corrective-action follow-ups.

Job Qualifications

  • Bachelor’s degree in Food Science, Food Technology, Microbiology, Food Safety, or a related discipline.
  • 3–5 years of relevant experience in Food Safety & Quality within food manufacturing, central kitchens, catering, restaurants, hospitality, or similar food operations.
  • Strong practical knowledge of HACCP, FSSC 22000, GMP, PRPs, OPRPs, CCPs, food hygiene, sanitation, and food safety management systems.
  • Good understanding of UAE food safety regulations and applicable regulatory requirements.
  • Experience conducting food safety inspections, internal audits, investigations, and corrective-action follow-ups.
  • Strong knowledge of food safety monitoring, documentation, microbiological testing, allergen control, and hygiene verification.
  • Excellent communication, reporting, organizational, and problem-solving skills.
  • Ability to work independently and manage food safety responsibilities across multiple locations.
  • Strong attention to detail and ability to identify food safety risks and non-conformities.
  • Valid UAE driving license is mandatory.
  • Willingness to travel between restaurant and production locations as required.

Preferred Skills

  • HACCP certification.
  • FSSC 22000 / ISO 22000 knowledge or certification.
  • Food safety auditor or internal auditor training.
  • Experience in a multi-site restaurant, hospitality, catering, or central-kitchen environment.
  • Familiarity with UAE food safety inspection and regulatory requirements.

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