A leading hospitality organization in Dubai is seeking a Food Safety Officer / Safety Officer to support safe, compliant, and efficient hotel operations. The role involves monitoring safety and security standards across the property, identifying hazards, responding to emergencies, supporting guest and employee safety, and ensuring compliance with company policies and applicable regulations.
The successful candidate should have strong observation, communication, reporting, emergency-response, and problem-solving skills, with the ability to work effectively in a busy hotel and hospitality environment.
Job Location: Dubai, United Arab Emirates
Industry: Hotels, Hospitality & Food Services
Job Type: Full-Time
Experience Required: 2+ Years
Education: High School Diploma / G.E.D. or equivalent
Job Responsibilities
- Patrol designated areas of the hotel and property to identify potential safety and security risks.
- Conduct daily physical inspections for hazards, unsafe conditions, defective equipment, and other risks.
- Monitor hotel facilities, guest areas, service areas, and restricted locations.
- Identify and report unsafe conditions and take appropriate action to minimize risks.
- Ensure safety procedures and company standards are consistently followed.
- Visually inspect tools, equipment, machinery, and other workplace facilities to identify defects or hazards.
- Assist management in maintaining a safe environment for guests, employees, contractors, and visitors.
Emergency Response
- Respond promptly to accidents, injuries, medical emergencies, fire alarms, security incidents, and other emergency situations.
- Assist guests and employees during emergency situations.
- Contact emergency medical services when required and provide first aid or CPR where appropriately trained and authorized.
- Participate in and support emergency response drills.
- Use appropriate emergency codes and communication procedures when requesting assistance.
- Prepare accurate incident and accident reports following emergencies or safety-related events.
- Investigate incidents and gather relevant information through interviews, observations, and documentation.
Hotel Security & Access Control
- Monitor CCTV systems, alarm systems, and other security monitoring equipment.
- Authorize, monitor, and document access to restricted and secured areas.
- Conduct key control audits and maintain appropriate records.
- Assist guests with room access when required.
- Escort unauthorized or unwelcome persons from the property in accordance with company procedures.
- Protect confidential reports, records, and security-related information.
- Release confidential information only to authorized individuals.
- Assist with investigations involving safety, security, accidents, disturbances, or property-related incidents.
Guest & Employee Safety
- Welcome and acknowledge guests professionally and provide appropriate assistance when required.
- Respond to guest concerns, complaints, and safety-related requests.
- Help resolve safety hazard situations promptly.
- Defuse disturbances in accordance with hotel policies and procedures.
- Develop positive working relationships with hotel employees and other departments.
- Support colleagues during emergencies and operational disruptions.
- Maintain a professional appearance and follow hotel uniform and grooming standards.
Food Safety & Hospitality Compliance
- Support the hotel’s overall health, safety, quality, and compliance objectives.
- Ensure adherence to applicable hotel safety procedures and quality standards.
- Support compliance with relevant food, beverage, hygiene, occupational safety, and hospitality requirements where applicable to the assigned role.
- Monitor areas where food and beverages are handled for potential safety hazards.
- Ensure employees follow established workplace safety and hygiene procedures.
- Report accidents, injuries, unsafe working conditions, and identified hazards to management.
- Ensure compliance with applicable alcoholic beverage control requirements and hotel policies.
Documentation & Reporting
- Gather information and prepare clear, accurate, and complete reports.
- Maintain confidentiality of incident reports, investigation documents, employee information, and other proprietary records.
- Complete required paperwork and documentation accurately.
- Enter and retrieve work-related information using computers and relevant hotel systems.
- Review written documents to ensure accuracy and completeness.
- Maintain appropriate records related to inspections, incidents, investigations, access control, and safety activities.
Training & Team Support
- Assist management with employee training related to safety, emergency procedures, and company policies.
- Help motivate and coach employees to maintain high safety and service standards.
- Act as a role model for professional conduct and workplace safety.
- Support the company’s fair-treatment and open-door policies.
- Work collaboratively with different hotel departments to achieve common safety and operational goals.
- Listen to and respond appropriately to employee concerns.
Required Skills – Food Safety Officer
- Strong knowledge of workplace health and safety practices.
- Good observation and hazard-identification skills.
- Excellent communication and interpersonal skills.
- Ability to respond calmly and effectively during emergencies.
- Strong incident investigation and report-writing abilities.
- Good problem-solving and decision-making skills.
- Ability to work independently as well as part of a hotel operations team.
- Professional guest-service attitude.
- Ability to maintain confidentiality.
- Basic computer and documentation skills.
- Ability to work in a fast-paced hotel and hospitality environment.
Physical & Work Requirements
The position may require the employee to:
- Stand, sit, walk, or remain active for extended periods.
- Walk, jog, or move quickly when responding to emergencies.
- Move through narrow, confined, elevated, uneven, sloping, or slippery areas.
- Use stairs and service ramps.
- Bend, twist, stoop, reach overhead, and reach below the knees.
- Grasp and manipulate objects requiring fine motor coordination.
- Lift, carry, push, pull, and move objects within the requirements of the position.
- Read and visually verify information, including information presented in small print.
- Visually inspect equipment, tools, machinery, and workplace conditions.
- Work flexible shifts, including weekends, holidays, evenings, or extended hours when required by hotel operations.
Job Qualifications
- High school diploma or G.E.D. equivalent preferred.
- Minimum 2 years of related work experience preferred.
- Minimum 1 year of supervisory experience preferred.
- No specific license or certification stated.
Candidates with relevant hotel safety, hospitality operations, food safety, occupational health and safety, security, emergency response, or risk-management experience may be well suited to the position.
Food Safety Officer Jobs in Dubai – Career Opportunity
This position is suitable for professionals interested in Food Safety Officer, Hotel Safety Officer, Hospitality Safety, Health & Safety, Hotel Operations, Food & Beverage Safety, and Safety Officer Jobs in Dubai. Candidates should be comfortable working directly with hotel employees and guests while maintaining high standards of safety, compliance, service, and professionalism.
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