QSR Food Quality Team Lead

A growing quick-service restaurant (QSR) business in Dubai, , is looking for an experienced Food Quality Team Lead to oversee food quality, kitchen operational standards, recipe standardization, and culinary training across its restaurant outlets and central kitchen operations.specializing in burgers, fried chicken, and a variety of popular street-food items

The ideal candidate will have extensive hands-on experience in QSR kitchen operations, particularly burger and fried chicken preparation, along with strong leadership and team-training capabilities. This role combines food quality management with practical kitchen supervision and operational excellence.

Job Responsibilities

Food Quality & Kitchen Operations

  • Lead food quality assurance activities across restaurant outlets and central kitchen operations.
  • Ensure consistent food quality, taste, texture, appearance, portion sizes, and presentation across all outlets.
  • Monitor food preparation, cooking, holding, storage, and serving practices to ensure compliance with established quality standards.
  • Conduct regular kitchen inspections, food quality assessments, and operational audits.
  • Identify deviations in food quality, preparation methods, and kitchen practices, and implement corrective actions.
  • Ensure compliance with food safety, hygiene, sanitation, and established operational requirements.
  • Monitor product consistency, ingredient handling, and adherence to approved recipes and specifications.

Recipe Standardization & SOP Development

  • Develop, standardize, and implement recipe manuals, kitchen SOPs, cooking procedures, and operational guidelines.
  • Establish standardized preparation methods, cooking temperatures, cooking times, portion sizes, and plating specifications.
  • Ensure consistent execution of burger, fried chicken, and other QSR menu items across all locations.
  • Regularly review recipes and kitchen procedures to improve product quality, operational efficiency, and consistency.
  • Maintain updated documentation covering recipes, preparation techniques, quality specifications, and kitchen workflows.

Training & Team Development

  • Design and deliver structured, hands-on culinary training programs for chefs, cooks, and kitchen employees.
  • Train kitchen teams on recipe execution, cooking techniques, food preparation methods, and product consistency.
  • Provide practical training on burger preparation, chicken marination, breading, frying techniques, oil management, and other relevant QSR processes.
  • Coach and guide kitchen teams to improve cooking skills, productivity, and adherence to operational standards.
  • Evaluate employee performance and identify areas requiring additional training or improvement.
  • Ensure new kitchen employees receive appropriate training on recipes, SOPs, and quality expectations.
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Audits & Continuous Improvement

  • Conduct scheduled and unannounced kitchen audits across restaurant outlets and central kitchen facilities.
  • Prepare audit reports, document findings, and follow up on corrective and preventive actions.
  • Work closely with kitchen management and operations teams to resolve food quality and operational issues.
  • Identify opportunities to improve kitchen workflows, food preparation efficiency, and product consistency.
  • Monitor the implementation of corrective measures and ensure continuous improvement in kitchen performance.

Job Qualifications

  • Minimum 5 years of relevant experience in kitchen operations within a quick-service restaurant (QSR) environment.
  • Previous experience as a Sous Chef, Head Chef, Kitchen Operations Leader, Senior Cook, or in an equivalent senior kitchen position.
  • Mandatory hands-on experience in burger and fried chicken QSR operations.
  • Strong knowledge of commercial kitchen operations, food preparation, cooking techniques, recipe execution, and product standardization.
  • Experience developing kitchen SOPs, recipe manuals, operational guidelines, and training materials.
  • Demonstrated ability to conduct kitchen inspections, food quality audits, and operational assessments.
  • Strong leadership, team management, communication, coaching, and practical training skills.
  • Proficiency in MS Office, particularly Word and Excel, for preparing SOPs, recipe documentation, training materials, and audit reports.
  • Valid UAE driving licence is mandatory.
  • Must have access to a personal car and be willing to travel between restaurant outlets and central kitchen facilities.
  • Ability to work in a fast-paced QSR environment and manage multiple operational requirements.

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