Quality Controller – Co-op

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Full-time

Quality Controller – Co-op vacancy at a leading Co-op retail chain in England / Manchester- UK with the following :

Responsibilities

  • Ensure that all Co-op Own Brand chilled products meet internal standards, technical specifications, and regulatory requirements.
  • Monitor and evaluate product quality, highlighting areas of concern and implementing corrective actions.
  • Investigate non-conformance issues, prepare detailed reports, and communicate findings to suppliers and internal departments such as Product Development, Technical, and Buying.
  • Work closely with suppliers to resolve quality issues promptly and drive long-term improvements in processes and performance.
  • Analyse product complaints and customer feedback to identify recurring trends and recommend preventive measures.
  • Contribute to continuous improvement initiatives aimed at enhancing product quality, consistency, and customer satisfaction.
  • Build strong working relationships with cross-functional teams and suppliers to maintain open communication and collaborative problem-solving.

Job Qualifications

  • Proven experience in a Quality Controller role within the food retail, food production, or food manufacturing sector.
  • Strong communication and interpersonal skills, with the confidence to challenge suppliers and internal teams when necessary.
  • Excellent IT skills, particularly proficiency in Microsoft Excel and the ability to work across multiple quality management systems.
  • A high level of attention to detail, with strong problem-solving and analytical abilities.
  • Ability to perform under pressure and manage multiple tasks in a fast-paced working environment.
  • 28 days holiday (increasing to 32 days with service), plus bank holidays.
  • Pension scheme with up to 10% employer contributions.
  • Access to a subsidised onsite gym at our Manchester HQ.
  • Career development support with coaching, mentoring, and training opportunities.
  • Access to Wagestream app – allowing you to access part of your earned pay before payday.
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