Quality Assurance Support

A global food and beverage company that specialises in snacks, biscuits, chocolate, gum, candy, and powdered beverages is looking for a Quality Assurance Support for Manama, Bahrain Location with the following:

Job Responsibilities

As a QA Support, you will be responsible for ensuring that quality systems, compliance requirements, and food safety standards are effectively implemented and maintained. Your key responsibilities will include:

• Quality System Support
  • Assist in maintaining and improving the site’s Quality Management System (QMS) through the Plan-Do-Check-Act (PDCA) cycle.
  • Support documentation control, including updating quality policies, amendments, and managing internal and external documentation.
  • Ensure effective change management processes for quality documentation and policies.
• Audits & Compliance
  • Participate in internal audits and help ensure audit readiness across departments.
  • Support Corrective and Preventive Action (CAPA) management, ensuring timely closure and effectiveness checks.
  • Coordinate with regulatory agencies during inspections and act as the main contact point for follow-ups.
• Consumer Complaints Handling
  • Manage the end-to-end consumer complaints process, including recording, investigating, resolving, and reporting.
  • Ensure complaints are addressed in compliance with regulatory and company standards.
• Laboratory & Testing Activities
  • Conduct laboratory testing and online quality checks for raw materials, in-process samples, and finished goods.
  • Support inspection, sampling, and testing of incoming materials to ensure compliance with specifications.
  • Oversee finished goods review, approval, and release based on compliance standards.
• Inventory & Equipment Management
  • Maintain accurate documentation of inspection results, hold/release records, and inventory status.
  • Ensure timely calibration, verification, and maintenance of laboratory and quality control equipment.
• Cross-Functional Collaboration
  • Work closely with cross-functional teams and external stakeholders in the Supply Chain to ensure quality requirements are met.
  • Coordinate eQCMS bi-annual reviews and management reviews to align with corporate quality standards.

Job Qualifications – QA Support

To succeed in this role, you should possess the following education, skills, and competencies:

• Education:
  • Bachelor’s degree in Food Science, Chemistry, Biological Sciences, or Chemical Engineering.
• Experience & Technical Skills:
  • Prior experience in a laboratory or food manufacturing quality role is preferred.
  • Strong knowledge of quality management systems, audits, and documentation practices.
  • Experience in handling laboratory testing, sampling, and inspection procedures for raw materials and finished goods.
  • Good understanding of equipment calibration, verification, and compliance requirements.
  • Proficiency in MS Office applications (Excel, Word, PowerPoint, Outlook).
• Core Competencies:
  • Ability to work efficiently in a team-oriented environment.
  • Strong attention to detail with the ability to follow written instructions and standard procedures.
  • Effective verbal and written communication skills for reporting and collaboration.
  • Flexibility and adaptability to meet changing business and regulatory requirements.
  • Strong organizational and project management skills to handle multiple tasks simultaneously.