Full-time
FoodTechSafety Jobs
Quality Assurance (QA) Officer vacancy to join a retail food and Beverages division. This role plays a pivotal part in ensuring the highest levels of food safety, hygiene, and quality across our restaurants, sweet shops, and supply chain operations. The QA Officer will be responsible for implementing and monitoring food safety management systems, ensuring compliance with UAE Municipality regulations, and maintaining alignment with HACCP and ISO 22000:2018 standards.
Job Responsibilities
- Food Safety & Compliance
- Implement, monitor, and continuously improve Food Safety Management Systems (FSMS) across all outlets in compliance with UAE Food Code, HACCP, and ISO 22000:2018.
- Conduct routine inspections to ensure hygiene, sanitation, and quality standards are maintained across F&B, confectionery, supply chain, and maintenance operations.
- Oversee Food Watch system updates, supplier linkages, and ensure accurate compliance records.
- Audits & Reporting
- Plan, conduct, and document internal audits; support external audits including Municipality inspections, ISO certifications, and franchise assessments.
- Identify non-conformities, recommend corrective actions, and ensure timely closure of audit findings.
- Investigate and report food safety incidents, conducting root cause analyses and implementing preventive actions.
- Testing & Quality Control
- Coordinate and manage food, water, ice, and environmental swab testing with accredited laboratories.
- Conduct routine product checks including shelf-life assessments, labeling reviews, and taste panels to ensure consistency and safety.
- Support calibration and preventive maintenance of food safety equipment.
- Documentation & Manuals
- Prepare and maintain QA manuals, including Hygiene Manuals, SOPs, HACCP plans, and compliance checklists.
- Ensure proper documentation for regulatory compliance and certification requirements.
- Training & Development
- Deliver comprehensive training programs such as Food Safety, Person-In-Charge (PIC) certification, refresher courses, chemical safety, pest management, and emergency procedures (fire safety & first aid).
- Mentor and support PICs and FSMS teams across outlets to build a strong culture of food safety and continuous improvement.
- Collaboration & Support
- Work closely with Supply Chain to oversee product registration, labeling compliance, and new product introduction.
- Support new outlet projects by reviewing kitchen layouts, process flows, and compliance requirements before launch.
- Liaise with local government authorities, maintaining strong relationships with food inspectors and regulatory officials.
Job Qualifications
- Bachelor’s degree in Food Science, Food Technology, Microbiology, Nutrition, or a related discipline.
- 4–6 years of proven experience in food safety or quality assurance, preferably within F&B retail, hospitality, or food manufacturing.
- Strong knowledge of UAE Municipality FSMS requirements, HACCP principles, ISO 22000:2018, and UAE Food Code.
- Hands-on experience with internal/external audits, regulatory compliance, and incident investigations.
- Certified Food Safety Officer / PIC Trainer highly preferred.
- Proficiency in Food Watch system and digital FSMS applications.
- Strong communication, leadership, and training delivery skills, with the ability to influence cross-functional teams.
- Detail-oriented, with strong problem-solving, risk management, and proactive decision-making abilities.