A Fast Food Chain in Australia is hiring a Quality Assurance Coordinator with the following:
Responsibilities
- Collaborate with suppliers on updating product specifications, packaging and processing documentation
- Monitor and process supplier complaints, ensuring suppliers action within specific timeframe and credits approved where required
- Assist in the investigation of customer complaints at the request of the Quality Manager and/or Customer Service and determine corrective and preventative actions
- Generate monthly quality and food safety reports
- Assist in the maintenance of internal quality management and HACCP systems, ensuring control of all food safety and quality documentation
- QA support on selected NPD projects
- Lead and develop the departments (SC and QA) quarterly newsletter
- Manage the SCQ manual
- Ensure suppliers comply with the Hungry Jack’s Policy and procedures, including the Code of Business Ethics and Conduct for Suppliers and the Hungry Jack’s Master Terms and Conditions of Supply
- Work with and support Supply Chain on ad hoc projects
Qualifications
- Tertiary qualification and relevant industry qualifications
- Has worked within a food manufacturing or QSR business
- Knowledge of HACCP standards and requirements, preferred
