Quality and Hygiene Officer – Hospitality

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Full-time
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Quality and Hygiene Officer vacancy at a leading hospitality brand in Dubai UAE, seeking a dedicated, detail-oriented Quality and Hygiene Officer to ensure the highest standards of quality, food safety, and hygiene across the hotel’s operations. This role plays a key part in maintaining compliance with international certifications, brand standards, and UAE food safety regulations.

Job Responsibilities

  • Conduct routine inspections, assessments, and verifications related to quality, hygiene, and food safety throughout all hotel departments.
  • Prepare detailed reports on findings and follow-up actions, ensuring issues are accurately documented and resolved in a timely manner.
  • Monitor compliance with Rixos Hotels UAE Quality Management Standards as well as the hotel’s certified management systems including:
    ISO 9001, ISO 10002, ISO 14001, TS EN 15288-2, ISO 22000, GSTC, IBCCES CAC, and all local food safety laws (Dubai Municipality/Abu Dhabi ADPHC as applicable).
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Internal & External Audit Management – Quality and Hygiene Officer Dubai

  • Participate in and support Accor – Rixos Hotels UAE cross-internal audits, ensuring all required documentation and corrective actions are maintained.
  • Conduct supplier audits to evaluate food safety practices, quality assurance procedures, and compliance with hotel and regulatory standards.
  • Maintain organized and up-to-date audit records for internal and external review.

Laboratory Sampling & Reporting

  • Carry out regular laboratory sampling of food, water, ice, environmental swabs, and other required items.
  • Coordinate with accredited laboratories for testing and ensure timely analysis, interpretation, and reporting of results.
  • Implement corrective actions where laboratory findings require improvement.
  • Develop and deliver training sessions related to quality management, hygiene standards, sustainability practices, and food safety systems.
  • Maintain proper documentation of training attendance, effectiveness, and periodic refresher sessions.
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Sustainability

  • Support the hotel’s sustainability initiatives, ensuring compliance with environmental and social responsibility programs.
  • Complete any other tasks assigned by the Quality & Sustainability Department Management.
  • Report directly to the Quality & Sustainability Manager.
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Job Qualifications

  • Diploma or Bachelor’s degree in Food Engineering, Food Technology, Biotechnology, Microbiology, or any related discipline.
  • Minimum 2 years of experience working in a 4-star or 5-star hotel within the UAE.
  • Strong knowledge of HACCP, ISO standards, UAE food safety laws, and hospitality quality systems like Accor.
  • Excellent communication, documentation, and training skills.

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