Job Responsibilities

Report to top management on the effectiveness and suitability of the FSMS.
Oversee day-to-day QC department activities.
HACCP coordination, implementation and updating food safety programs regarding the requirements of Dubai municipality, ESMA authority & certification body.
Attend annual and surveillance food safety audits.
Monitors quality control on daily reports.

Schedule calibration and ensure all laboratory instruments are functioning accurately.
Investigate customer complaints and take corrective and preventive actions.
Monitor and implement ISO procedures across the organization.
To plan and improve the QC procedure according to product specifications, process, quality standard.
Assure that all materials used in production are of food-grade quality.

Responsible for standard specifications of finished products.
Responsible for performing microbial analysis of Raw, Semi Finished and Finished goods.
Analyze & identify the root cause affecting quality measures & fix it up.
Special attention to customer complaints & coordination with the Sales team.
Led and managed all customers’ requisite audits of our company’s manufacturing process and submitted the documents to the legal authority.
Attend seminars, training and exams representing Modern Ice Factory.

Daily microbiological analysis for raw water, process water (after UV treatment) and finished products, updating daily test results for local authority review.
Microbiological swab analysis for food handlers’ hand, food contact surface and food transportation vehicle.
Monitor and minimize production NCRs.
Coordinates with production representatives in investigating customer complaints and in taking corrective and preventive action.
Monitoring & recording of hygiene, General cleanliness, sanitation and temperature, of factory Store, production area, surroundings, and vehicle on daily basis.

Job Qualifications

Updating and renewing the food handlers Occupational Health Card & BFTC
Distribution of products in compliance with HACCP principles.
Coordinating with External vendors in terms of the supply of plastic bags.
Responsible for conducting supplier audits and internal audits.
Ensuring relevant training and competencies for the food safety team.
Identify the training needs for all the employees to “Quality related training”, conduct training and continuously monitor their performances and ensure overall improvement of quality in all aspects.