Hotel & Hospitality – Quality and Hygiene Officer

Quality and Hygiene Officer vacancy in Ras Al Khaimah, UAE, at a Hotel and Hospitality Industry, is responsible for ensuring the highest standards of quality assurance, food safety, hygiene, and sustainability across all hotel operations. This role plays a critical part in maintaining compliance with international management systems, brand standards, and UAE food safety regulations while supporting continuous improvement initiatives within the hotel.

Job Responsibilities

• Conduct regular quality, hygiene, and food safety inspections across all hotel departments, including kitchens, food & beverage outlets, storage areas, housekeeping, and back-of-house operations.
• Monitor, implement, and report compliance with Rixos Hotels UAE Quality Management Standards and the hotel’s certified management systems, including:
  • ISO 9001 (Quality Management)
  • ISO 10002 (Customer Satisfaction)
  • ISO 14001 (Environmental Management)
  • ISO 22000 (Food Safety Management System)
  • TS EN 15288:2
  • GSTC (Global Sustainable Tourism Council)
  • IBCCES CAC (Certified Autism Center)
• Ensure full adherence to UAE local food safety laws, Dubai Municipality / Abu Dhabi food regulations, and hospitality hygiene requirements.
• Participate actively in Rixos Hotels UAE cross-internal audits, supporting audit preparation, documentation, corrective actions, and follow-up activities.

• Plan, conduct, and document supplier audits to ensure vendors comply with food safety, quality, and sustainability standards.
• Carry out laboratory sampling, coordinate testing, analyze microbiological and chemical results, and prepare detailed reports with corrective and preventive actions.
• Identify non-conformities and implement corrective actions to improve hygiene, food safety, and operational quality standards.
• Deliver and record training programs related to quality management systems, food safety (HACCP), hygiene practices, sustainability, and environmental awareness for hotel staff.

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• Maintain accurate records, reports, and documentation related to audits, inspections, training, and laboratory analysis.
• Support hotel sustainability initiatives in line with environmental management and responsible tourism standards.
• Perform additional duties as assigned by the Hotels’s Quality & Sustainability Department Management to support continuous improvement.
• Report directly to the Hotel Quality & Sustainability Manager.

Job Qualifications

• Diploma or Bachelor’s degree in Food Engineering, Food Technology, Biotechnology, Microbiology, or a related field.
• Minimum 2 years of experience in 4-star or 5-star hotels within the UAE, preferably in quality assurance, hygiene, or food safety roles.
• Strong knowledge of HACCP, ISO standards, food safety regulations, and hotel hygiene practices.
• Experience in audits, inspections, documentation, and staff training within hospitality environments.
• Excellent reporting, communication, and analytical skills.
• Ability to work collaboratively with multiple departments in a fast-paced hotel environment.