Food- Technical Manager -Oils

A Global Processor of Vegetable oils company in Dubai UAE is looking for a Technical Manager with the following Food Science background:

Job Responsibilities

1. Customer Technical Support & Consultation:

• Provide technical service, solutions, and product recommendations to customers across confectionery, bakery, and culinary segments.
• Conduct product introductions, demonstrations, and application support for both new and existing customers.
• Partner with the commercial team to understand client needs, recommend the right product applications, and ensure customer satisfaction.
• Conduct on-site product testing, application trials, and technical troubleshooting at customer facilities.
• Build and maintain strong customer relationships to drive sales growth and retention.

2. Product & Application Development:

• Collaborate with R&D and production teams to customize products that meet specific customer requirements.
• Initiate and lead product improvement and innovation projects to enhance product quality, cost-efficiency, and performance.
• Support the development of new applications and formulations for oils & fats in confectionery, bakery, and culinary categories.
• Work with internal stakeholders to align product capabilities with market demands.

3. Market & Competitive Analysis:

• Monitor and analyze market trends, customer needs, and competitor activities to identify new opportunities.
• Provide insights on industry developments to support strategic decision-making and business innovation.
• Participate in industry exhibitions, conferences, and seminars to promote the company’s products, enhance technical knowledge, and generate leads.

4. Technical Training & Knowledge Sharing:

• Conduct technical workshops, seminars, and training sessions for both internal teams (sales, marketing) and external customers.
• Develop and maintain sales tools, technical brochures, product application guidelines, and presentations to support the commercial team.
• Foster a culture of innovation and continuous improvement within the team and across departments.

5. Collaboration & Reporting:

• Work closely with cross-functional teams—including R&D, QA/QC, production, and supply chain—to ensure smooth execution of projects.
• Provide regular project updates, market feedback, and performance reports to management.
• Engage in frequent customer visits and follow-ups, traveling extensively (30–50% of the time).

Job Qualifications

• Education: Bachelor’s or Master’s degree in Food Science, Food Technology, or a related discipline.
• Experience: Minimum 5 years of relevant experience in the oils & fats, food ingredients, confectionery, or bakery industries.
• Technical Expertise:
  • Strong knowledge of oils & fats production technology, product functionalities, and application in confectionery, bakery, and culinary sectors.
  • Hands-on experience in product development, technical troubleshooting, and customer application support.
• Skills:
  • Excellent communication and presentation skills for internal and external stakeholders.
  • Strong analytical thinking, problem-solving, and critical decision-making abilities.
  • A team player with the ability to influence and collaborate across functions.
  • Proficiency in MS Office Suite (Excel, Word, PowerPoint, Outlook).
• Other Requirements: Willingness to travel extensively (30–50%) for customer support and business development.