Full-time
Amazon Operations Services US LLC
Amazon Operations Services US LLC is hiring a Retail Food Safety Program Manager with the following:
Job Responsibilities
- Develop, optimize, and enhance Amazon’s Food Safety Operations programs and standard work protocols to ensure compliance with industry best practices and regulatory requirements.
- Design, implement, and evaluate training programs to enhance food safety execution at the retail level, ensuring proficiency and effectiveness.
- Define and manage requirements for third-party vendors, such as pest control and sanitation providers, and oversee their performance.
- Identify opportunities for leveraging external expertise by sourcing, managing, and collaborating with third-party consultants for validations, research, and benchmarking to continuously improve food safety programs.
- Establish and maintain key performance indicators (KPIs) and program metrics to measure performance, track progress, and drive continuous improvement in food safety initiatives.
- Lead cross-functional teams to implement food safety initiatives, ensuring seamless integration with existing operational processes.
- Prepare and edit detailed business review documents to effectively communicate the health of food safety programs and improvement initiatives.
Job Qualifications
- Bachelor’s degree in Food Science or a related field in Online Operations.
- Minimum of 5 years of experience in managing food safety and quality in a large-scale retail or manufacturing environment (multi-store/multi-plant).
- In-depth knowledge of local, state, and federal food regulations, including Food Code requirements.
- Experience leveraging technology to drive process improvements in food safety operations.
- Strong program management experience with the ability to execute strategic initiatives.
- Proficiency in Microsoft Office applications at an advanced level.
Amazon
- Master’s degree in Food Science or a related field.
- Experience participating in food industry councils and working groups.
- Experience in online/retail food safety management.
- Proven ability to implement strategic food safety programs on a large scale.
- Excellent written and verbal communication skills, with the ability to craft clear, concise, and compelling narratives.
- Strong ability to work independently, demonstrating autonomy and self-motivation.
- Critical attention to detail, deadlines, and reporting requirements.
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