Quality Controller Supervisor-FMCG Dubai

FMCG Company in Dubai UAE is looking for a Quality Controller Supervisor with the following:,

Job Responsibilities

• Implement Food Safety and Quality Standards
  • Ensure effective implementation of food safety protocols and quality control measures across all Distribution Centre (DC) operations, aligned with company standards and international food safety guidelines.
• Conduct On-Site Inspections
  • Regularly inspect inbound, storage, and outbound processes to ensure compliance with operational procedures and food safety standards.
• Regulatory Compliance Monitoring
  • Monitor daily operations to ensure adherence to food safety regulations including HACCP, FSSC 22000, Dubai Municipality standards, and other relevant food safety certifications.
• Routine Audits and Assessments
  • Execute periodic internal audits and inspections to assess compliance with hygiene, storage, handling, and transportation standards. Document findings and recommend corrective actions where necessary.
• Product Registration & Regulatory Collaboration
  • Liaise with regulatory bodies for timely registration and approval of food products. Ensure all documentation and processes comply with UAE regulatory requirements.
• Training & Awareness Programs
  • Design, schedule, and deliver food safety training and awareness sessions for DC staff, particularly food handlers, as per annual training plans.
• Sampling and Laboratory Testing
  • Conduct regular product sampling and coordinate lab testing to validate compliance with microbiological, chemical, and physical food safety parameters.
• Customer Complaint Resolution
  • Investigate quality-related customer complaints and non-conformities. Identify root causes and implement preventive and corrective actions.
• Documentation and Record-Keeping
  • Maintain up-to-date and traceable records of inspections, corrective actions, training, and product test reports to support audit and compliance requirements.
• Regulatory Updates and Best Practices
  • Stay current with evolving food safety legislation and industry best practices. Update internal procedures to maintain compliance and operational excellence.
• Audit Facilitation
  • Prepare for and actively participate in external audits conducted by regulatory agencies, certification bodies, and key clients.
• Operational Feedback and Improvement
  • Provide regular performance feedback and actionable insights to improve food quality, reduce waste, and increase operational efficiency within the DC.
• Cross-Functional Collaboration
  • Work closely with warehouse, logistics, procurement, and planning teams to integrate quality assurance protocols into all aspects of the supply chain.

Job Qualifications

• Education:
  • Bachelor’s degree in Food Technology, Microbiology, Food Science, or a related field.
• Experience:
  • Minimum 4–6 years of experience in quality control or food safety, preferably in a food distribution, FMCG, or cold chain logistics environment.
  • At least 2 years in a supervisory or leadership capacity.
• Certifications (Preferred):
  • HACCP, FSSC 22000, ISO 22000, PIC certification, or equivalent.
• Technical Skills:
  • Strong understanding of food safety systems, quality standards, and regulatory frameworks.
  • Proficient in conducting audits, preparing quality documentation, and handling customer complaints.
• Soft Skills:
  • Excellent leadership, problem-solving, and communication skills.
  • Ability to work cross-functionally and manage a team under pressure.
• Languages:
  • Proficiency in English is mandatory. Knowledge of Arabic or Hindi is an added advantage.
• Others:
  • Familiarity with UAE food safety regulations and Dubai Municipality systems.
  • Flexibility to work in shifts and perform occasional field visits across the supply chain.

Job Expiring : 23 June 2025