FoodTechSafety Membership Refund Policy
At FoodTechSafety, we are committed to providing valuable, high-quality educational content and resources to support your growth in the food safety industry. Please read our refund policy carefully before purchasing a membership.
1. General Policy
All membership purchases on FoodTechSafety are final. Due to the digital nature of our products and instant access to the membership content, we do not offer refunds once payment is processed.
2. Eligibility for Refund
We understand that situations may arise where you feel a refund is warranted. Refund requests will be considered only under the following conditions:
- You have encountered a technical issue that prevented you from accessing the membership content, and our support team was unable to resolve it within 7 days of notification.
- You accidentally purchased the wrong membership plan, and you notify us within 24 hours of purchase.
All refund requests must be submitted via our support with your order details.
3. Non-Refundable Cases
Refunds will not be issued for:
- Change of mind or dissatisfaction with the content after accessing the materials.
- Failure to use or benefit from the membership content.
- Partial usage or incomplete courses.
4. Cancellation Policy
You may cancel your membership at any time to prevent future automatic billing. However, cancellation does not entitle you to a refund for any previous payments.
5. How to Request a Refund
To request a refund, please contact our support team within the eligible timeframe. Provide your order number, date of purchase, and reason for refund. Our team will review your request and respond within 5 business days.