Full-time
4-star Hotel and Hospitality Chain- The First Collection Dubai UAE is looking for a Restaurant Manager with the following:
Job Responsibilities
- Oversee day-to-day restaurant operations to ensure a seamless guest experience.
- Manage reservation systems and ensure appropriate seating plans for maximum occupancy.
- Ensure the restaurant is compliant with health, safety, and hygiene standards.
- Maintain a strong presence on the floor to address guest inquiries and feedback.
- Implement service standards to deliver high-quality experiences to guests.
- Handle guest complaints professionally and escalate issues as needed.
- Supervise, train, and mentor restaurant staff, including waiters, bartenders, and kitchen personnel.
- Prepare staff schedules to ensure optimal staffing levels during peak hours and events.
- Conduct performance evaluations and develop strategies for staff improvement and motivation.
- Manage the restaurant budget, including monitoring expenses, payroll, and cost control.
- Maximize revenue through effective marketing, promotions, and upselling strategies.
- Track and analyze sales data to make informed decisions to improve profitability.
- Collaborate with the culinary team to ensure the menu meets guest expectations.
- Regularly review the menu to stay updated with food trends and seasonal ingredients.
- Ensure consistent presentation and quality of all menu items.
- Oversee inventory control, including food, beverages, and restaurant supplies.
- Work with vendors and suppliers to negotiate contracts and manage deliveries.
- Conduct regular stock counts and manage waste reduction.
- Assist in planning and executing special events, private dinners, and large bookings.
- Coordinate with other departments (banquets, kitchen, marketing) for seamless event execution.
- Ensure compliance with hotel policies, local regulations, and labor laws.
- Promote a safe working environment for staff and customers.
- Conduct regular inspections to ensure food safety, cleanliness, and equipment maintenance.
Job Qualifications
- Proven experience as a Restaurant Manager or similar role in 4/5* hotel.
- Strong leadership, communication, and interpersonal skills.
- Familiarity with food and beverage cost control.
- Excellent customer service and problem-solving skills.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Spanish langauge is preferred.
