Full-time
Gates Hospitality is Hiring a dynamic and experienced Restaurant Manager to lead the operations of a European restaurant located in the prestigious DIFC, Dubai. The ideal candidate will have at least 3 years of managerial experience in the hospitality industry, specifically in a European dining setting. You will oversee day-to-day operations, ensure exceptional customer service, maintain high-quality standards, and drive profitability.
Key Responsibilities
- Operational Management: Oversee the daily operations of the restaurant, including front-of-house and back-of-house management.
- Staff Leadership: Recruit, train, and manage staff, ensuring high levels of performance and customer service.
- Customer Service Excellence: Ensure all guests receive exceptional service, addressing any concerns or complaints swiftly and professionally.
- Financial Management: Monitor the restaurant’s financial performance, manage budgets, and implement cost-control measures.
- Inventory Management: Supervise inventory levels and liaise with suppliers to ensure the availability of high-quality ingredients.
- Menu Development: Work closely with the chef and kitchen staff to maintain and improve the menu offerings.
- Health & Safety Compliance: Ensure the restaurant complies with Dubai food safety and health regulations, maintaining high standards of hygiene.
- Marketing & Promotions: Collaborate with the marketing team to plan and execute promotional events to attract new customers and retain regular patrons.
- Reporting: Prepare and present operational reports to senior management, analyzing performance and suggesting improvements.
- Customer Relationship Management: Build strong relationships with regular guests, enhancing the restaurant’s reputation and customer loyalty.
Job Responsibilities
- Minimum of 3 years of managerial experience in a European restaurant.
- Strong leadership and communication skills.
- In-depth knowledge of restaurant operations, health and safety standards.
- Experience in budgeting, financial management, and cost control.
- Excellent problem-solving and decision-making skills.
- Fluency in English; additional languages are a plus.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Experience working in DIFC or similar high-end locations in Dubai.
- Previous experience with fine dining or casual upscale dining.
