Full-time
AL Madina Hypermarket
A Fresh Food Section Supermarket is hiring a Quality Supervisor in Dubai, UAE with the following:
Job Responsibilities
- Operational Management: Oversee daily operations of the Fresh Food section of the Supermarket , including produce, meat, seafood, and bakery.
- Ensure compliance with health and safety regulations of the local country.
- Manage inventory levels to prevent wastage of Fresh Food in the Supermarket and manage it efficiently.
- Monitor and implement an effective procedure to ensure the highest of quality fresh food.
- Team Leadership: Lead, train, and motivate a team of fresh food staff.
- Conduct performance reviews and provide feedback to enhance staff productivity.
- Schedule shifts and manage staff coverage.
- Customer Service: Enhance customer experience by ensuring high-quality fresh products and excellent service.
- Address customer inquiries and resolve complaints promptly as well as find out the root problem to prevent the issue.
- Product Quality and Display: Ensure the freshness and quality of Fresh Food products through regular inspections in Supermarket.
- Implement attractive and effective product displays and promotions.
- Sales and Profitability: Monitor sales performance and identify opportunities for growth.
- Develop and implement strategies to increase sales and profitability.
- Supplier Relations: establish and maintain relationships with suppliers.
- Negotiate terms and manage orders to ensure product availability and cost-effectiveness.
- Compliance and Reporting: Maintain records of sales, inventory, and staff performance.
- Ensure compliance with company policies and local regulations.
Job Qualifications
- Bachelor’s degree in business administration, Retail Management, Food Science, or a related field.
- Minimum of 5 years of retail management experience, focusing on Fresh Food departments of a Supermarket or any Trading.
- Previous experience in a supermarket or hypermarket environment is preferred.
- Strong leadership and team management skills.
- Excellent customer service and communication skills.
- Proficiency in inventory management and sales analysis.
- Knowledge of health and safety regulations related to Fresh Food handling of Supermarket.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Detail-oriented and quality-focused and Proactive and solution-oriented approach.
- Strong organizational and multitasking abilities.
- Flexibility to work extended hours, including weekends and holidays as needed.
- Fluent in English (additional languages such as Arabic can be advantageous).
- Knowledge of local UAE market trends and consumer preferences in Dubai.
- Familiarity with UAE regulations and standards related to food safety and retail operations.
- Experience with modern retail technology and systems.
- Certification in food safety or related areas like HACCP.
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