Job Responsibilities

Quality Control -The Operations Supervisor ensures that products are received, cooked, and served according to the specifications and guidelines outlined in the Halal Food Safety and Quality Policy.
They meet the gold standard for presentation and weight, with step-by-step pictures for quality assurance.
Supervise the quality of fresh vegetables and frozen ready-to-heat or ready-to-eat items by conducting daily checks.
Use of ERP softwares to ensure compliance with food specifications.
Report non-conforming products and coordinate with QHSE to raise Non-Conformance Reports, improving product quality and compliance.
Adhere to production and supplier standards through thorough inspections, audits, and collaboration to maintain quality, efficiency, and supply chain integrity.

Conduct daily audits using the FIFO method on internal labelling across production areas, external clients, chillers, and freezers, to compile comprehensive daily quality reports for improving product freshness.
Coordinate with the New Product Development and Specification team to maintain quality standards and facilitate efficient product management and development processes in Emirates Flight Catering Company.
Proactively report and resolve issues within the shift by communicating effectively with supervisors and chefs for efficient resolution and to maintain operational integrity.
Assist in training and mentoring junior staff to ensure they adhere to quality and safety standards.

Job Qualifications

Bachelor’s degree in food science, Quality Assurance, or Quality control or a related field.
Strong knowledge of food safety regulations, HACCP principles, BRC, and quality management systems (ISO 9001, FSSC 22000, etc.), Quality Control in Flight Catering.
Minimum of 5 years of experience in quality assurance or quality control roles. Preferably food manufacturing industry or flight Catering Company.
A candidate with experience in audits and quality control checks.
Experience with quality management software systems like HACCP, BRC and data analysis tools.
Ability to comply with corporate occupational Health and Safety guidelines or standards.