Full-time
Al Shaya Group Companies
An FMCG Company in Dubai, UAE is hiring a New Product Development (NPD) Sr. Manager with the following:
NPD Responsibilities
- Oversee the new product development process of products from idea generation to distribution in the FMCG Market.
- To write products’ brief and any other documentation required – costing, assembly manual etc.
- Ensure brands understand and comply with the process for new product development.
- Communicate with brands about the different stages of product development and the length of the process.
- To ensure the consistency in food quality meets or exceeds the Alshaya brand’s standards of excellence.
- To work closely with Food brands and knowledge of new product development companies.
- To evaluate new product development opportunity based on product portfolio.
- To assure a prospective growth and development of teams by monitoring the Executive Chef team across brands.
Brands and People Management & Development
- Ensure communication between the brand and CPF (both sites) regarding new product development and consider and represent the best interest of both side;
- Ensure all duties are carried out in line with brand mission statements, company policies and procedures, contracts and market guidelines;
- Liaise with the Business Manager to evaluate possibility of increasing product portfolio;
- Help recruit team and ensure NPD team is aware of specific responsibilities and standards for improvement.
- Ensure that Operations Teams are informed on the new brand’s standards, requirements, policies, and products characteristics.
- Identify core training or competency requirements for production pre-launch;
- Oversee the launch of new products in manufacturing;
- Ensure successful product introduction and tastings: NPD team and brands to feedback and agree on actions to be taken to improve products and meet brand (market) needs;
- Cascade trainings of culinary employees in all sections of kitchen regarding necessary skills to perform at the highest possible standards;
- Ensure trainings are executed and documented to guarantee a smooth product(s) launch.
NPD product – Production
- Ensure both sites (Dubai and Kuwait) hold the necessary equipment and structure for the NPD product development.
- new product development life cycle product feasibility at a manufactory level.
- Develop and standardize operating procedures for kitchen operations across all brands;
- Ensure technical improvement when necessary;
- Provide guidance in the delivery of any new project;
- Review menu production schedules with the brand considering seasonal options, promotional menus, and assure appropriate recipes, variety and quantity of food;
- Drive costs savings through efficient use of resources at disposal and coordinate food procurement to gain economies of scale.
- Understand the control of costs and overhead expenditure in line with budgetary targets;
- Have an awareness of daily service levels for all area and a plan to achieve required service levels within the agreed timeframe;
- Oversee the quality of execution and performance of the NPD Team: including work allocation, training, people development and problem resolution;
- Assess the performance of the different areas of the production floor and identify eleaborate where new processes for product development.
Continuous Improvement
- Track effects of improvement projects and report on progress;
- Carry out equipment and material trials and ensure all settings and document procedures in accordance with site and brand procedures.
- Maintain and improve current knowledge of any new industry, products, innovations, techniques and equipment development;
- Ensure awareness of the competition;
- Carry out ideation sessions to generate new concept products in line with brand.
Quality Management
- Standardize and oversee the menu and recipe development in brands where there is no host brand mandate;
- Monitor standards and specific brand requirement compliance;
- Ensure all culinary standards in all sections comply with company policies and procedures in the site work instructions.
- Evaluate across both sites any adjustments to be done on Food ingredients and production processes to ensure consistent quality of products.
Health and Safety
- Assess Health and Safety hazards with the completion of risk assessments.
- Establish food processes for teams that are safe and that do not jeopardize the quality of products.
- Adhere tp all Health and Safety or Food Hygiene guidelines.
Job Qualification
- Bachelor’s degree (B.A. ) in Hotel management or equivalent combination of education with New Product Development.
- Degree in Food Science or Food Technology.
- Minimum of 5 years experience in a food manufacturing Company as NPD Manager.
- 10-15 years in Casual Dining, Fine Dining, Catering Operations.
- Specific Experience in People Management, continuous improvement, leadership, Advanced safety, HACCP, Budget control.
- Technical Experience of modern manufacturing practice.
- Experienced in modern management practices and New Product Development (NPD) marketing strategy in a FMCG.
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