Quality Assurance Officer – Dubai Food Retail

Dubai Food Retail in Dubai, UAE is looking for a Quality Assurance Officer with the following :

Job Responsibilities

• Process & Compliance Monitoring
  • Oversee daily production activities to verify compliance with FSMS, HACCP, GMP, and hygiene standards.
  • Monitor Critical Control Points (CCPs), prerequisite programs, and operational checks to prevent food safety risks.
  • Ensure adherence to cleaning and sanitation protocols across facilities.
• Quality Issue Management
  • Investigate deviations, non-conformances, and customer complaints by conducting root cause analyses.
  • Recommend and implement corrective and preventive actions (CAPA) to avoid recurrence.
  • Track and report recurring issues, ensuring closure of open non-conformances.
• Training & Awareness
  • Deliver training sessions on food safety, GMP, personal hygiene, and FSMS to new and existing staff.
  • Support onboarding induction programs for production and hygiene staff.
  • Drive food safety culture initiatives across the organization.

• Audits & Risk Assessments
  • Actively participate in internal audits, external certification audits, and regulatory inspections.
  • Conduct risk assessments for health, safety, and quality hazards within the facility.
  • Lead mock recalls and traceability exercises to validate system effectiveness.
• Documentation & Reporting
  • Maintain accurate records including food safety reports, non-conformance logs, cleaning schedules, and audit documentation.
  • Prepare and submit weekly QA reports highlighting trends, risks, and improvement opportunities.
  • Assist in updating SOPs, flowcharts, and training manuals in collaboration with QA Technologists.
• Supplier & Cross-Functional Collaboration
  • Liaise with suppliers and third-party contractors to ensure compliance with quality standards.
  • Support raw material verification, supplier audits, and vendor performance assessments.
  • Collaborate with Production and Hygiene Supervisors to address quality-related concerns.
• Continuous Improvement
  • Contribute to continuous improvement projects aimed at enhancing product safety, consistency, and customer satisfaction.
  • Act as a backup to the Hygiene Supervisor when required, ensuring uninterrupted oversight of sanitation practices.

Job Qualifications

• Education:
  • Bachelor’s degree in Food Science, Microbiology, Biotechnology, or a related discipline.
• Experience:
  • 2–4 years of hands-on experience in quality assurance within food manufacturing or FMCG industries.
  • Strong exposure to HACCP, GMP, ISO 22000, and local UAE food safety regulations.
• Technical Skills:
  • Proficient in risk assessment methodologies, root cause analysis, and CAPA implementation.
  • Knowledge of food microbiology, quality testing methods, and sanitation practices.
  • Skilled in documentation control, audit preparation, and compliance reporting.

• Soft Skills:
  • Strong leadership abilities with experience mentoring QC staff and guiding cross-functional teams.
  • Excellent communication and interpersonal skills to engage with internal teams and external stakeholders.
  • Highly organized with the ability to prioritize multiple tasks in a fast-paced manufacturing environment.
  • Analytical mindset with attention to detail and a proactive, solution-driven approach.

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Application Closing : 03 September 2025