Gourmet Chocolate – Quality Controller

Gourmet Chocolate Production and Retail company in UAE is looking for a Quality Controller with the following:

Job Responsibilities

• Ensure the safety, hygiene, and quality of all chocolate products in accordance with UAE food safety regulations and international standards.
• Conduct regular hygiene inspections and internal audits as per HACCP, ISO, and other statutory requirements.
• Identify non-conformities during audits and inspections, and implement corrective and preventive actions (CAPA) promptly.
• Develop, manage, and maintain an effective Pre-Requisite Program (PRP) to support the Food Safety Management System.
• Monitor and maintain food safety documentation and records, ensuring accuracy, traceability, and compliance.

• Handle customer complaints related to product safety and quality; initiate investigations and provide timely resolutions.
• Train and supervise food handlers on basic food hygiene, personal hygiene, and food safety improvement (FSI) programs.
• Evaluate and ensure the suitability of raw material suppliers and food contact material suppliers through proper assessment and documentation.
• Maintain effective communication with food control authorities regarding food safety alerts, product recalls, traceability issues, and legal notifications.
• Support production in maintaining Good Manufacturing Practices (GMP) and identifying potential areas for continuous improvement.
• Contribute to product and process quality improvement initiatives in chocolate production, packaging, and storage.

Job Qualifications

• Bachelor’s or Master’s Degree in one of the following disciplines:
  • Food Science & Technology
  • Microbiology
  • Hotel Management
  • Food & Agriculture
  • Veterinary Science
• Or a Higher Diploma in a food-related field with completed training in Advanced Food Hygiene, HACCP, or Food Safety.
• Minimum of 2 years’ experience as a Quality Controller or Food Safety Incharge, preferably in the Gourmet chocolate or confectionery industry.

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• Strong knowledge of HACCP principles, ISO standards, and UAE food safety regulations.
• Excellent communication skills in English – both written and verbal.
• Detail-oriented with strong analytical, documentation, and problem-solving skills.
• Ability to join immediately is preferred.
• Must be able to relocate or reliably commute to Ras Al Khaimah.

Date of posting : July 22 2025