Quality Assistant Manager-Front Line
Job Location- Riyadh, SA
Responsibilities
- Facilitate and supervise online plant quality performance both online and RMPM acceptance (product, materials, equipment and process) that includes interaction and guidance to the team of chemists and lab technicians.
- Ensure updated standards and methods are followed and used as per AMENA Quality, R&D specification and government requirements. non-conforming product is identified using Hold & Release protocol and not allowed to go for dispatch.
- Lead implementations and sustaining of PI food safety standards across the plant and monthly food safety audit, coordinated with different departments for addressing food safety issues in a timely manner.
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- Lead the investigation of consumer and customer complaints effectively with the root cause (s) identified and corrective action taken and reported back to consumer service within the time frame specified in the relevant procedure
- Lead the department in meeting EHS KPIs such as Near misses, chemical management and other standards.
- Conduct annual audits such as Global QAS and ASHA, address findings through a structured action plan and facilitate coordination with FLMs of other departments
- Lead quality department during regulatory inspections to ensure hygiene/food safety-related findings are addressed within the given time frame.
- Develop and execute Quality & food safety training plans for the entire plant population and contract labourers within a given time frame.
Read More: Being a Food Safety Manager in the Food Safety Team!
Qualifications
- Bachelor’s degree in Science (Chemistry, Microbiology or Food Science)
- ISO22000 / HACCP knowledge.
- Excellent command of written and spoken English.
- Good computer skills with excellent knowledge of MS Word, Excel and PowerPoint.
- Soft skills, presentation skills, excellent Interpersonal & effective communication skills to engage cross-functional peers for resolving day-to-day functional conflicts.
- Functional excellence and knowledge of lab instruments
- Minimum of 3 years relevant experience in a supervisory position.